Order FAQ

Frequently Asked Questions


  • How do I contact customer support?

    Email us or call us at (518) 520-1000, Monday – Friday 10am – 5pm (ET)

  • How does your guarantee really work?

    Your success is guaranteed! If you don’t get a higher test score, or if you’re not 100% delighted with our program, you get your money back. No questions asked. For up to one full year. Other companies won’t guarantee your score will go up. But we do. This guarantee protects your investment in learning. And it compels us to produce the #1 test prep system in America!

  • How long do I have access?

    You have unlimited, life-long access to Green Test Prep. Once you sign up, you’ll be able to use the system until you’re finished studying, and there are no limits on how often you can use the software.

  • Do I ever make any additional payments?

    No. Green Test Prep is not a subscription, and it doesn’t require any additional purchases or upsells. Once you sign up, you’ll have everything you need to get higher test scores, and you’ll never be asked to make another purchase.

  • What materials are required for Green Test Prep?

    Green Test Prep includes complete programs for both the ACT and the SAT.

    For the ACT program you will need: The Official ACT Prep Guide. We also strongly recommend: 1,460 ACT Practice Questions (Princeton Review – 4th Edition), and McGraw-Hill Education 10 ACT Practice Tests.

    For the New SAT program you will need: The College Board Official Study Guide for the New SAT We also strongly recommended:8 Practice Tests for the SAT 2017, 500+ Practice Questions for the New SAT

  • Does your program cover the New SAT/PSAT

    Yes – one price gets you unlimited, never-expiring access to my programs for the New SAT, and the current ACT. No matter which test you choose, you’re covered!

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